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suggestion

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March 27, 2013 6:22 pm

Allow for unidentified anonymous testing, patient visits and reporting. This can be achieved by many means – for example – issuing a single use patient ID number and passcode.

Additionally, one should provide meaningful security that does not allow for private information to leak out – even if your server security (or the patient’s device security) is breached. (The best way to ensure this is to allow for unidentified anonymous reporting, and to explicitly minimize the data regarding the user that is stored when they visit the site.)

March 27, 2013 6:32 pm

Facilitate bill evaluation. Create a “2nd Billing Opinion” service that will independently look at the patient’s bill and determine whether the charges are reasonable or not, and provide useful benchmarks that the patient can use in negotiations regarding their medical bill. Make it easy to submit a bill to this INDEPENDENT service – in fact make it the DEFAULT. Bills in excess of $1000 over a one year period should be automatically electronically submitted by the healthcare provider to this SECOND OPINION INDEPENDENT BILLING EVALUATION SERVICE – with a report going to both the patient and the provider. (Some providers will probably try to strongarm patients into waving their right to an Independent Second Opinion on their medical bill. This sort of bullying… more »

…behavior should be actively investigated and discouraged.

By providing an informed, easy to use, independent medical bill evaluation service, you will put downward pressure on absurdly high outlier bills that are ruinous for the poor and underinsured. « less

March 28, 2013 9:53 am

Welcome to Planning Room, suggestion, and thank you for your comment. In mentioning an anonymous patient ID, are you suggesting that a patient could use the anonymous patient ID number to access specific health records online?


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